Refund policy

RETURN POLICY:
Return policies apply to all items in my product feed. 

  • What is your return policy? 
    • If your item arrives damaged:
      >Please message me a photo of damages and we can work together to get a replacement if possible or a full refund. 
    • You ordered the wrong item:
      >It can be refunded, if your refund request is sent BEFORE the item is shipped. 
      >You can return the incorrect item for the correct one. You will be responsible for any shipping costs incurred and the difference in pin price (if there is one)
      >You can purchase the correct one and use the mistake pin for trading! 
    • It shipped to the wrong address:
      >Unfortunately, there is nothing KimchiKreative can do if you provided an incorrect shipping address and it was successfully delivered.
      >If the item is returned to KimchiKreative, you will be contacted with the option of paying a second shipping fee for the second mail attempt.
    • You no longer want your item: 
      >If if the item has already been shipped we cannot issue a refund under these conditions. 
    • Refunds will NOT be considered for orders past 30 days or if the item has been damaged since its arrival.