Shipping policy

SHIPPING :
Shipping policies apply to all items in my product feed. 
  • How much is shipping? 
    • Stickers: Ship free with no tracking 
    • Postcards and prints: $5 flat rate in the USA (no matter how many postcards or prints you buy!) with tracking
    • Enamel Pins: $5 flat rate in the USA (no matter how many pins you buy!) with tracking 
    • Shipping will vary depending on the product you purchase. Be sure to check your shipping information when checking out but the following products do have flat rate shipping within the USA: 
    • All locations outside of the USA will differ by carrier and weight of order. If you don't see your country listed upon check out-email or direct message me on IG! 
  • Can you combine my orders?
    • At this time, I do not offer services to combine orders. If you choose to check out separately they will be shipped separately. Combining orders leads to a high chance there will be an error in packing. 
      If you reach out via email, it can be possible for me to manually add the items to your existing order and email you the invoice. 
  • When will my order ship? 
    • We aim to have orders ship within 7 working days of when the order was placed. 
  • How long will it take for me to receive my order?
    • Average ship times in the USA are anywhere from 3 days-2 weeks.
    • International shipping can take up to a month.
    • Arrival time came vary depending on where you live and what shipping type you selected.
    • With enamel pin mail your order will always come with tracking so please take advantage of this feature. 
    • Please be aware if you are ordering during a Holiday rush the mail be a little slower than usual too. Please be kind to your mail people! The holidays are a crazy time for them! 
  • My order was shipped but then they lost in in the mail-What do I do?
    • First, check your email for your tracking number and check the status of your package. 
    • If the status is delivered and you do not have it please contact your local post office. Kimchi Kreative is not responsible for stolen mail
    • If the status is lost in transition please contact your local post office. Kimchi Kreative cannot influence or find your lost order.
  • My order shipped to the wrong address! 
    • Unfortunately, there is nothing Kimchi Kreative can do if you provided an incorrect shipping address and it was successfully delivered. I recommend reaching out to your local post office to see if there is a solution they may be able to offer. 
    • If the item is returned to KimchiKreative, you will be contacted with the option of correcting your address and pay a second shipping fee attempt. 
  • Do you ship outside of the US? 
    • I do! 
    • I currently ship to USA, Canada, and parts of Asia (If you are visiting the site from the EU www.KimchiKreative.fr is under construction!)
    • Shipping rates and can be high and you may be charged import taxes, fees, etc These are your responsibility. Should you refuse to pay any of these extra charges and the pin is returned to KimchiKreative you will not be reimbursed for the shipping but can at that time opt for a refund of the pin at that time. 
    • Remember that international shipping can take a long time! You may be waiting 1-2 months, maybe more, if your pin gets stuck in customs. Please be patient for them. They are trying to make their way to you. is under construction!